Accessing, Changing and Managing your Information you can access or change your personal profile and contact information or delete your account by either logging into your account or contacting customer service. Security of your Information The security of your information is very important. We follow generally accepted industry standards to protect the personal information submitted. However, no method of transmission over the Internet, or method of electronic storage, is 100 secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and any information you transmit to Shmoop or submit through the site is done so at your own risk. If you have questions about security on our Site, please contact.
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We will retain and use their information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If we make material changes to how we use personal information collected from children, we will notify parents by email in order to obtain parental consent for the new uses of the child's personal information. Our Communication with you after you register with Shmoop, we may contact you in several ways. Please see our contact us page to opt-out of specific types of messages. Customer Service When you register, we will send you a welcome nashville message from Shmoop. We may also respond to your customer service inquiries, your suggestions, or your requests to manage your account. We will communicate with you by email or phone, in accordance with your preferences. Special Offers you may opt-out at the time of registration and on our contact us page. Newsletters, Product Updates, and Notifications you may opt-out on our contact us page. Service Announcements These are sent to all registrants of Shmoop on occasions when a significant service change or disruption occurs.
Where a child has registered for a shmoop account, we use two methods to allow Parents to access, change, or delete the personally identifiable information that we have collected from their children: Parents can request access to and delete their child's personal information by logging. Parents will need their child's username and password. Parents can contact us to request access to, change, or delete their child's personal information. In any plan correspondence such as e-mail or mail, please include the child's username and the parent's email address and telephone number. To protect children's privacy and security, we will take reasonable steps to help verify a parent's identity before granting access to any personal information. We will retain your child's information for as long as their account is active or as needed to provide them services. If you wish to cancel your child's account or request that we no longer use that information to provide them services, please contact.
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Please note that children can choose whether to share their information with us, but certain features cannot function without. As a result, children may not be able to access certain features if required information has not been provided. We will not require a child to provide more information than is reasonably necessary in order to participate in an online activity. Parents may also agree to the collection and use of their child's information, but not allow disclosure to third parties. Consistent with the requirements of coppa, on any child-targeted site or application, or in any instance where we ask for age and determine the user is less than 13 years of age, we will ask for a parent email address before we collect any personal. If you believe your child is participating in an activity that collects personal information and you or another Parent have not received an email providing notice or seeking your consent, please feel free to contact.
We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact. If you are a parent and wish to provide direct consent for your child's registration on the site, you must first register through the site and affirmatively verify you are the child's Parent and consent to the collection of the child's personal information. If, in addition to collecting content that includes personal information, Shmoop also plans to post the content publicly, share it with a third party for the third party's essay own deviant use or allow the child to post content publicly, we will obtain a higher level. Methods by which we will obtain verifiable parental consent include, but are not limited to, requiring a signed consent form by mail, fax or electronic scan, asking for a credit card or other online payment method for verification, or speaking to a trained customer service. Teacher or Administrator Consent, with regard to school-based activities, coppa allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities. Email Contact with a child On occasion, in order to respond to a question or request from a child, Shmoop may need to ask for the child's online contact information, such as an email address.
Except as required by law, we shall not disclose or share education records with any third party unless permitted by the terms of our contract with a particular institution who has agreed to maintain the confidentiality of the education records to the same extent required. In the event any person(s) seek to access protected education records, we will only retrieve such data or information upon receipt of, and in accordance with, written directions, if allowed by law. If we receive a court order or lawfully issued subpoena seeking the release of such data or information, Shmoop will provide immediate notification to relevant users with a copy of the court order or lawfully issued subpoena prior to releasing the requested data or information. If Shmoop ever experiences a security breach concerning any education record covered by a contract, we will immediately notify relevant users and take steps to limit and mitigate the security breach to the extent possible. Children's Privacy, we are committed to protecting the privacy of persons less than 13 years of age child" or "children who use our Site.
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Our Use of Information. We use the information that we collect on our Site primarily to create a better, more customized experience for our visitors. We may use information that we collect about you through the site to: (A) father's provide access to the site and to provide you with requested services and customer support and to process and respond to your inquiries; (B) personalize, customize, measure, and improve our services. We do not share personally identifiable information with third parties without your expressed consent, other than as described in " Exceptions to Sharing Personally Identifiable Information" below. We may provide information in the aggregate about our users to third parties for other purposes, but in this case, all personally identifiable information will be removed. Student Privacy - ferpa, shmoop may have access to student education records that are subject to the family Educational Rights and Privacy Act (ferpa. And the regulations promulgated there under. This information is considered confidential and is therefore protected. To the extent that Shmoop has access to education records, it is deemed a school official, as each of these terms are defined under ferpa.
All personally identifiable information collected from the site will not be shared with any other entity without your expressed consent, other than as described in "Exceptions to Sharing Personally Identifiable Information" below. Registration, to use some parts of our Site, you must Register with Shmoop. When you register, we collect personally identifiable information such as your name and email address. You may provide other personally identifiable information voluntarily (e.g., year in school, gender but it is not required for registration. We use this information to contact you about the services on our Site about which you have expressed interest. Other Voluntarily submitted Information, we also collect information that you submit voluntarily through our Shmoop message boards, notes, conversations, and other communications. Examples include, but are not limited to, feedback or customer support messages that you send to us, user surveys or polls to which you respond, preferences you set on the site, comments and ratings you submit to the site, notes and content you create, and. If you place an order using the site, we may also collect additional information, including, but not limited to, billing address, shipping address, date of birth, date of order, payment information, and the product ordered.
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